City of Oak Harbor, Whidbey Island, Washington, Whidbey Island's Premier Waterfront Community

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865 SE Barrington Drive
Oak Harbor, WA 98277
Phone: 360-279-4500
Fax: 360-279-4507
info@oakharbor.org

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Privacy & Security Policy


Thank you for visiting the City of Oak Harbor website and reviewing our privacy policy. We will collect no personal information about you when you visit our website unless you choose to provide that information to us.

The goal of the City of Oak Harbor is to ensure that doing business with the City electronically will create efficiencies and be as safe and trustworthy as doing business in the traditional "paper-based" format.

Here is how we handle information about your visit to our website:

Information Collected and Stored Automatically

If all you do during your visit is browse through the website, read pages, or download information, we will gather and store certain information about your visit automatically. This information does not identify you personally. Only the following information is automatically collected and stored about your visit:

  • The Internet domain (for example, "thiscompany.com" if you use a private Internet access account, or "thatschool.edu" if you connect from a university's domain) and IP address (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web) from which you access our website;
  • The type of browser and operating system used to access our site;
  • The date and time you access our site;
  • The pages you visit; and
  • If you linked to our website from another website, the address of that website.

We use this information to help us make the site more useful to visitors as part of our statistical analysis on use of our website and how to better design services and facilitate access to them and to learn about the number of visitors to our site and the types of technology our visitors use. We do not track or record information about individuals and their visits. No marketing databases are created nor is any commercial use made of any such data. This site does not contact you without your explicit permission. This site does not share your personally identifiable information with third parties.

If You Send Us Personal Information

If you choose to provide us with personal information -- by filling out a form with your personal information and submitting it to us through the website -- we use that information to respond to your message and to help us get you the information you have requested. We only share the information you give us with another government agency if your inquiry relates to that agency, or as otherwise required by law. The City of Oak Harbor does not collect information for commercial marketing.

Privacy Notice

The City of Oak Harbor's policy is to respect and protect the privacy of our citizens and business partners. The City of Oak Harbor will not disclose your personal information to third parties without your consent. The City of Oak Harbor may disclose such information in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) the City of Oak Harbor's rights or property, other citizens or business partners, or anyone else that could be harmed by such activities. The City of Oak Harbor may disclose user information when we believe in good faith that the law requires it.

The following policy statements outline how individual information will be handled by the City of Oak Harbor while using our services. The compilation (meaning the collection, arrangement and assembly) of all contact on this site is the exclusive property of the City of Oak Harbor. This policy is subject to change; therefore, it is recommended that individuals refer back to this statement periodically.

Applicable Law

This site is controlled by the City of Oak Harbor in the State of Washington, USA. Therefore, the laws of the State of Washington will govern these disclaimers, terms and conditions, without presenting any conflicts of law. The City of Oak Harbor reserves the right to make changes to this site, the disclaimers, and the terms and conditions at any time.

How We Protect Your Personal Information

Personal data you enter on oakharbor.org such as a password is encrypted with secure server software (SSL) that encodes the information before your Web browser software sends it to us. The SSL software decodes the data only after it reaches our server, meaning hackers can’t obtain any of your personal information while it is in transit. Once the data reaches our site, the same security software we use to guard all of the City of Oak Harbor essential business data protects your personal data as well.

In addition to using the most secure technology available, we work tirelessly to make sure that we use any information you provide us only in ways you have approved. We send you only the e-mail you have approved in your account information.

How We Use "Cookies"

To better serve you, we occasionally use "cookies" to customize your browsing experience. Cookies are simple text files stored by your web browser and they provide a method of distinguishing among visitors to the web sites. Cookies created on your computer by using our web sites do not contain personally identifiable information and do not compromise your privacy or security. We use the cookie feature to store a randomly generated identifying tag on your computer. You can refuse the cookie or delete the cookie file from your computer at any time by using any one of a number of widely available methods. Your choice to refuse the cookie will not inhibit your access to any of the information available on the City web site (with the exception of those applications that require a cookie for functionality). Applications that require a cookie will be noted as such. Your acceptance of the cookie will serve to provide you with additional functionality in choosing the information you wish to view on a regular basis.

Passwords

In certain instances, you will have the opportunity to receive or create a password to access or submit personal information. You should not divulge your password to anyone and the City of Oak Harbor will never ask you for your password in an unsolicited phone call or e-mail. When you are finished with those applications that are password-protected, you should exit the page.

Site Security

For site security purposes and to ensure that this service remains available to all users, this government computer system employs commercial software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Except for authorized law enforcement investigations, no other attempts are made to identify individual users or their usage habits. Raw data logs are used for no other purposes and are scheduled for regular destruction in accordance with State guidelines for records management and retention.

Unauthorized attempts to upload information or change information on this service are strictly prohibited and may be punishable under the Computer Fraud and Abuse Act of 1986 and the National Information Infrastructure Protection Act.

In certain instances, you will have the opportunity to receive or create a password to access, store or submit personal information. Your City of Oak Harbor account is password-protected so that only you can access it, use it, and view information relevant to your account. We recommend that you make your password easy to remember but difficult to guess and never divulge this information to anyone. Ultimately, you are responsible for maintaining the secrecy of your passwords and any account information. Remember to sign out of your account and close your browser window when you have finished your work. This is to ensure that others cannot access your personal and/or transaction information.

The City of Oak Harbor exercises great care and follows industry "best practices" in providing secure transmission of information from your PC to our servers and the storage of personal information on our servers, should you choose to store such information in your account. Unfortunately, no data transmission over the Internet or data storage can be guaranteed to be 100% secure. As a result, while we strive to protect your personal and proprietary information to the greatest possible degree, the City of Oak Harbor cannot fully ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Our systems will always use the current industry standard encryption (SSL - Secure Socket Layer) for transmission and industry standard protocols for data storage.

Links to Other Web Sites

The website may contain links to other governmental agencies. Once you link to another site, you are subject to the privacy policy of the new site.

Obtaining Your Consent

By using our Web site, you give the City of Oak Harbor permission to collect information about the pages served to you as an anonymous user for the purpose of calculating aggregate site statistics. If you are under the age of 18, you must not provide your name, e-mail address, or any other identifying information without the consent of your parent or guardian, or as otherwise provided for by applicable law.

Any changes to our privacy policy will be posted on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Acceptance of Terms

By using this site, you signify your assent to the City of Oak Harbor Privacy and Security Policy. If you do not agree to this policy, please do not use this site. Your continued use of the City of Oak Harbor site following the posting of changes to these terms will mean you accept those changes

Tell Us What You Think

oakharbor.org welcomes your questions and comments about our privacy policy. Please send an e-mail to the City Webmaster.

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