City of Oak Harbor, Washington
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Feedback

We welcome feedback concerning the Police Department and our level of service, so that we may improve where needed.

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The series of questions below pertain to persons who have had RECENT CONTACT with our Department.

If you have not had recent contact with our Department, please proceed to the "GENERAL QUESTIONS" section below

Thank You

Incident Reported


Officer Taking Report


IF YOU'VE HAD RECENT CONTACT WITH THE POLICE DEPARTMENT:

1) Who was your initial contact at the Police Department?
Police Dept receptionist (business days/hours)
Jail Staff (after-hours)
"911" Operator (ICOM)
Police Officer
Other: 

2) The contact person's courtesy and concern with me was:
Excellent Good In Need of Improvement Unsatisfactory

3) The contact person's helpfulness was:
Excellent Good In Need of Improvement Unsatisfactory

IF A POLICE OFFICER RESPONDED TO YOUR RECENT REQUEST FOR SERVICE:

1) The Officer's courtesy was:
Excellent Good In Need of Improvement Unsatisfactory

2) The Officer's professional appearance was:
Excellent Good In Need of Improvement Unsatisfactory

3) The Officer's thoroughness in handling your situation was:
Excellent Good In Need of Improvement Unsatisfactory

4) The Officer's job related knowledge was:
Excellent Good In Need of Improvement Unsatisfactory

5) The Officer's promptness in response to your call was:
Excellent Good In Need of Improvement Unsatisfactory

IF A DETECTIVE WAS ASSIGNED AND/OR FOLLOWED UP ON YOUR CASE:

1) What is your opinion of the service provided by the Detective?
Excellent Good In Need of Improvement Unsatisfactory

GENERAL QUESTIONS:

1) Are you aware of our Department's commitment to the DARE Program, and do you support it?
Aware / Support It Aware / Don't Support It Not Aware

2) Are you aware of our Department's commitment to the High School Resource Officer (HSRO), and do you support it?
Aware / Support It Aware / Don't Support It Not Aware

3) What do you feel is the most important crime problem in Oak Harbor?
Traffic
Juvenile Crime / Issues
DWI
Burglary
Theft
Other 

4) How well informed do you feel about our Department's projects, programs, activities and services?
Well Informed Somewhat Informed Uninformed Uncertain

5) In general, how do you feel about the quality of services provided by the Oak Harbor Police Department?
Excellent Good Marginal Poor Very Poor

6) If you could suggest one thing to help us provide better overall service to you, what would it be?